Date March 06, 2025
KTRN Launches Its First-Ever Voice Service: KTRN HD Voice over LTE
KT Rwanda Networks (KTRN), Rwanda’s leading 4G LTE wholesale provider, has launched its first-ever voice service: KTRN HD Voice over LTE (VoLTE). This groundbreaking service is now available to all existing subscribers across both urban and rural Rwanda.
VoLTE enables 4G users to experience high-definition (HD) voice calls over a 4G network, offering crystal-clear sound quality, faster call setup, uninterrupted browsing and seamless connectivity. Unlike internet-based calling apps such as WhatsApp, Viber, or Skype, VoLTE does not require a third-party application—users only need a 4G-compatible smartphone that supports VoLTE and a KTRN 4G SIM card to access and enjoy the service.
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According to Daeheak AN (Aaron), Chief Executive Officer at KTRN, the new technology allows users to make and receive calls over their 4G network with superior quality and at an affordable cost.
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"At KTRN, we are constantly innovating and diversifying our services to meet the evolving needs of our customers. The launch of VoLTE represents a major milestone in Rwanda’s telecommunications industry. This cutting-edge technology allows users to make and receive calls over our 4G network with superior quality and at an affordable cost. Our goal is to provide a communication solution that is both advanced and accessible," said DAEHEAK AN (Aaron), Chief Executive Officer at KTRN.
As a pioneer in LTE technology in Rwanda, KTRN has the widest 4G coverage, with 98% nationwide Coverage and a proven track record of delivering world-class services. Its experience guarantees premium calling experiences to VoLTE users, including:
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HD voice calls with reduced background noise and fewer call drops
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Faster call setup times—three times faster than 2G/3G calls
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Seamless switching between voice and video calls
To celebrate the launch, KTRN is offering unlimited free VoLTE calls and SMS to all users with KTRN 4G SIM cards. Additionally, KTRN has successfully completed interconnection with all local operators, enabling seamless communication between KTRN 4G users and subscribers of other MNOs. The company has also partnered with regional and international operators to facilitate global voice and SMS exchanges.
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"Beyond launching VoLTE, our major focus is now on increasing the availability of VoLTE-compatible smartphones in Rwanda. We are actively working with leading smartphone manufactures and vendors such as Samsung, Tecno, Infinix, and Apple to ensure more devices support this service. As a token of appreciation for our customers' loyalty, we are committed to making VoLTE services and compatible smartphones more accessible and affordable through various partnerships," said Steven Ngabonziza, Chief Commercial Officer at KTRN.
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The new Service is now available from our retail partners, Internet Service providers (ISP), www.ktrn.rw/partners, and are open for all new as well as existing subscribers with
4G enabled Smartphones supporting VoLTE.
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With this launch, KTRN reaffirms its commitment to enhancing communication services in Rwanda by providing cutting-edge, affordable, and high-quality voice solutions to its customers.
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For more information about KTRN Products & Services, Click here